Event Details

This workshop is a highly interactive course where you will learn skills to increase your confidence, professionalism and effectiveness during the interview process.

During the course we explore a number of key interviewing skills, including how to plan for an interview, and how to effectively ask questions to achieve betters results in a shorter time frame.

A key component of the workshop is using behavioural based interviewing strategies. This structured interviewing approach is built on the premise that in similar situations, past behaviour is the best predictor of future performance. By using this strategy, your hiring process becomes more objective, relying less on hiring an individual that is well liked or a good interviewer.

Who Should Attend?

This session is ideal for anyone who needs to interview and assess candidates. It is especially useful for non-HR managers who want to improve their interviewing skills in order to find the right candidate. 


A prepayment is required for all full-day training sessions. 


Participants can send their questions in advance using the registration form.

In case of cancellation, please kindly note you must email the BritCham Shanghai Event staff Hilary.Wu@britishchambershanghai.cn before 8:45 am, 13 Aug. Due to the service charges of Event Bank and online payment platforms, we can only partially refund up to 90% of your ticket price and payment will be processed within 14 days after the event via your original payment method. However, it is non-refundable for cancellation request made beyond the above mentioned timeframe.


  • Alice Wang

    Alice Wang

    Alice has over 24 years of management and leadership experience in customer service, inventory control, and human resources in China. Throughout her career, Alice has gained experience in communication, talent development, and performance management.

    Prior to joining Simitri, Alice was HR Director for over 15 years in a
    wholly German-owned manufacturing enterprise operating in China. As a member of the management team, Alice led teams at multiple sites around the country and worked closely with senior executives to develop strategies, implement policies, and fulfil business needs for the entire business in China.

    Prior to her role in HR, Alice was customer service manager, where she led a team of over 30 people responsible for sales order processing, stock control, and transportation management.

    Earlier in her career, Alice was customer service manager in BHP, an Australian manufacturing enterprise, and also served as logistics
    manager at United Biscuit, a UK fast moving consumer goods

    Today as a trainer and facilitator for Simitri, Alice works closely with
    management teams in communication skills, presentation skills,
    leadership development, and personal effectiveness.

    Alice received her post-graduate certification at Hong Kong University ICB, with a major in Organisation and Human Resources Management.

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8:45 AM - 9 AM
Registration and Networking
9 AM - 9:30 AM
• Welcome
• Workshop Objectives & Agenda
• Housekeeping
• Introductions / Icebreaker
9:30 AM - 10:30 AM
Role-Play: Practice Interviewing
• 15 minutes planning
• 5 minutes role-play
• Review & debrief
10:30 AM - 10:45 AM
10:45 AM - 11:15 AM
What Makes a Good Interview?
• Quick Question: How do you define ‘successful interview’?
• Are we hiring the best?
• What makes a bad interview?
• 3 Stages an Interview
11:15 AM - 12:15 PM
Pre-Interview Planning
• Understanding the Recruitment Team
• Understanding the Position (and exercise)
• Understanding the Candidate (and exercise)
• Analysing a Resume (and exercise)
12:15 PM - 12:30 PM
Conducting the Interview: Opening
12:30 PM - 1:30 PM
1:30 PM - 3 PM
Conducting the Interview: Candidate Insight
• Open & Closed Ended Questions (and exercise)• Follow-up Questions (and exercise)• Other types of questions (and exercise)• Possible Competencies Uncovered• Tradition vs. Behaviour Based Qu...
• Open & Closed Ended Questions (and exercise)
• Follow-up Questions (and exercise)
• Other types of questions (and exercise)
• Possible Competencies Uncovered
• Tradition vs. Behaviour Based Questions (and exercise)
• STAR Model
• Exercise
• Tips & Hints
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3 PM - 3:15 PM
3:15 PM - 3:45 PM
Conducting the Interview: Company / Position
• Promoting the Company / the Position
• Exercise
3:45 PM - 4 PM
Conducting the Interview: Closing
4 PM - 5 PM
• 15 minutes briefing/planning
• 5 minutes per role-play
• Review & feedback
5 PM - 5:05 PM
End of Workshop


Member Ticket

A prepayment is required for all full-day training sessions.

Member Price RMB 3,650
Non-member Ticket

A prepayment is required for all full-day training sessions.

Standard Price RMB 4,650


AmCham Shanghai Conference Center (Xintiandi)

27F, Infinitus Tower
No.168 Hubin Road, Huangpu District


Shanghai, China

If you have any questions please contact Hilary Wu

Contact Organizer

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